Privacy Policy of OS Express SIA

Last updated: October 17, 2025

This Privacy Policy explains how OS Express SIA (Reg. No. 40203642432, Latvia) collects, uses, and protects personal data obtained through the website https://osexpress.eu

1. Information We Collect

We may collect the following types of information:

• name, surname, company name, contact details (phone, e-mail) provided in contact forms;
• automatically collected data such as IP address, browser type, device, language, referral source, date and time of visit.

The website uses cookies to enhance user experience. You may adjust your cookie preferences in your browser settings.

2. Purpose of Data Processing

The collected data are used for:

• responding to contact form inquiries;
• preparing offers and transport contracts;
• improving website performance and user experience;
• fulfilling legal and contractual obligations.

3. Use of Google Tools

Our website may use the following Google services:

• Google Analytics for traffic analysis and optimization;
• Google Ads for advertising and remarketing;
• Google Tag Manager for managing analytical tags;
• Google reCAPTCHA to protect forms from spam and automated submissions.

Data collected by these services are processed in accordance with the Google Privacy Policy

4. Data Disclosure

OS Express SIA does not share personal data with third parties, except:

• when required by law;
• when necessary to fulfill contractual obligations (e.g., cooperation with carriers, customs agents, or logistics partners).

5. Data Retention

Personal data are retained only as long as necessary to fulfill the purposes for which they were collected or to comply with legal requirements.

6. User Rights

You have the right to:

• request access to your personal data;
• request correction or deletion of your data;
• restrict or object to data processing;
• withdraw consent at any time.

Requests can be sent to: info@osexpress.eu

7. Contact Information

OS Express SIA

Reg. No.: 40203642432

E-mail: info@osexpress.eu

Phone: +371 28 646 846